FAQ

Our team inspects your apartment to ensure it is well-maintained. Additionally, we schedule the apartment to be professionally cleaned from the previous resident. Should something have been missed, we ask residents to immediately contact our office to resolve the issue.

Yes, we have on-site maintenance during office hours and 24-hour emergency maintenance.

Residents may either submit a service request at any time using their online portal or contact our office to create a service request on their behalf. For emergencies, contact the office.

No, you do not need to be present for our service technician to perform work. Our team will provide notification of being in your apartment. If you would like to be present, please make sure you notify us.

During office hours please contact the office if locked out of your apartment. After hours, please contact emergency maintenance. A lockout fee will be assessed.

Yes, we offer free surface lot parking to our residents.

Our community is host to a wide range of amenities residents may enjoy such as a Fitness Center, Swimming Pool, Indoor Basketball and Racquetball Court, Volleyball Court, Playground, BBQ/Picnic Area, Dog Park, On-Site Laundry Facility, and Valet Trash.

Our pool is open from Memorial Day - Labor Day, and the hours are from 11 AM - 9 PM everyday.

Yes, our community is pet friendly and have pet cleanup stations throughout the property for resident use. We love to see our furry residents!

Our community provides a complete appliance package, including: refrigerator, stove, dishwasher, garbage disposal, and in-unit washer/dryer in our 3 bedrooms.

Our community is no longer offering furnished apartments.

Our team strives to approve applications within 48-72 hours upon submission of a completed application.

No, the minimum term we offer is a six month lease.

We require 2.5x the monthly rental amount.

We do not accept evictions filed within the past 2 years. Please contact our office for further requirements.

Yes, the co-signer's income would need to be at least 5x the rental rate to qualify. Other qualifications must be met as well.

No, you must be at least 18 years old to be considered as a leaseholder.

Yes, we require all residents to provide proof of renter's insurance upon move-in.

Our community supports Xfinity for our internet and cable services.

Utilities are not included in the rental amount.

Electric is set up through AES by either calling them at 888-261-8222 or by visiting their website. Residents will receive a monthly water bill.

You may pay rent online through your portal with debit, credit, checking or savings account. You may also pay by check or certified funds in the office.

Yes, a resident may end their lease early if needed, but an early termination fee outline in the lease agreement would be owed along with a 30-day intent to vacate notice.

No, the pet fee does not cover any damages at move out. This is a fee rather than a deposit.

Yes, the bus stop is off Ditch Rd and 86th St which is approximately 1 mile away from the community. Click here to view IndyGo's bus routes and schedules.

Our community is located in the Metropolitan School District of Washington Township. Click here to visit their website.

Residents of our community attend Greenbriar Elementary School, Westlane Middle School, and North Central High School.

From I-465 W, take exit 31 for US-31/Meridian St and keep left for South Meridian St. Use the right lane to turn left onto N Meridian St amd proceed for 0.3 miles. Use the right 2 lanes to turn right onto W 96th St and proceed for 0.4 miles then at the traffic cirlde, take the 2nd exit to stay on W 96th St. Proceed for 1 mile then at the traffic circle, take the 3rd exit onto Ditch Rd. Proceed for 0.4 miles then turn right onto Emily Dr. In 0.1 miles, turn right onto Racquetball Dr. Proceed on Racquetball Dr for 0.2 miles then our office will be the big barn on the right.